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In companies, many mistakes or problems occur. Many recurring problems occur in companies, one of which is due to wrong in determining the root problems that occur. Root Cause Analysis is a method of analysis to find the true root cause of an event, and one technique that can be used is the Fish Bone Diagram (FBD). After knowing the root of the problem, it is necessary to take appropriate corrective action. This training will provide a deeper understanding of the problem analysis steps in the company using Root Cause Analysis along with the completion steps.



After this training, participants are expected to:

    1. Understand the process in Root Cause Analysis
    2. Use RCA to determine the root of problems that occur in the company
    3. Determine problem solving or resolution actions based on RCA result



    1. Definition of Root Cause Analysis
    2. Benefits of Root Cause Analysis
    3. Making a Root Cause Analysis Checklist
    4. Manage Root Cause Analysis
    5. Fish Bone Diagram
    6. Corrective Action Planning
    7. Develop a Plan
    8. Problem Solving
    9. Case Study & Best Practice



This training is intended for:

    1. Staff, Supervisors, Managers from the HRD, Engineering, R&D Division or other divisions responsible or related to problem solving in the company
    2. Professionals who want the development of the science of Root Cause Analysis & Problem Solving.



Presentations, Discussions, Brain Storming, Case Study.



    • Ibis Style Hotel Yogyakarta
    • Gino Feruci Hotel Bandung
    • Sofyan Betawi Menteng Hotel Jakarta
    • Harris Seminyak Hotel Bali
    • In House Training*


The Facility and investment

    • The facility: Hard Copy Material, USB Flash disk, Training Kits, Coffee Break & Lunch, Certificate, Souvenir
    • Investment of Rp. 6.000.000,- (Six million rupiah) per participants



    • Using the Zoom Application
    • The facility: Hard & Soft Copy File, USB Flashdisk, Training Kits, Certificate, Souvenir
    • Investment of Rp 4.000.000,- (four million rupiah) per participants


* For more information please contact Customer Service

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