Conflict Management


In life, interacting with other individuals will certainly find a conflict. No exception in the world of work. Conflicts within the company sometimes required to be able to create a mechanism for the development of appropriate processes and improve competitiveness. There are a lot of things into consideration why the conflict is needed. Handling proper conflict it can develop a corporate culture that is legitimate appropriately. The process of developing a corporate culture that maximum can be optimized through conflict. Aspects of conflict has been managed by status competition can either acculturation strong values, especially if the conflict itself is run in line with the process of optimizing the corporate culture in the organization. Conflict if managed properly can generate a stimulating business growth appropriately. This training will discuss how to manage conflict so well that the company will not be harmed by the existence of the conflict.



After this training, participants are expected to:

    1. Familiarize our self to always find a solution to every conflict;
    2. Being able to manage conflict into positive energy within ourselves;
    3. Increase knowledge about the procedures for managing conflict well


Course Content

    1. Definition of conflict
    2. Background of conflict
    3. Sources of conflict
    4. Types of conflict
    5. managing conflicts
    6. problem Solving
    7. Development of corporate culture
    8. Discussions and case studies



This training is intended for:

    1. Staff, Supervisor, Manager up to the upper level of the Human Resources Division or other divisions that require this training;
    2. Negotiators, practitioners, professionals or anyone who wants to increase knowledge about conflict management.



    • Ibis Style Hotel Yogyakarta
    • Gino Feruci Hotel Bandung
    • Sofyan Betawi Menteng Hotel Jakarta
    • Ibis Style Kuta Circle Hotel Bali
    • In House Training*


The Facility and investment

    • The facility: Hard Copy Material, USB Flash disk, Training Kits, Coffee Break & Lunch, Certificate, Photo Group, Souvenir
    • Investment of Rp. 6000.000,- (Six million rupiah) per participants nonresidential
    • The price is not including taxes



    • Using the Zoom Application
    • The facility: Hard & Soft Copy File, USB Flashdisk, Training Kits, Certificate, Souvenir
    • Investment of 4.000.000,- (four million rupiah) per participants nonresidential
    • The price is not including taxes



Dr Feliza Herisman and Team


* For more information please contact Customer Service

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