“Quality Management Strategy: Quality Management System Strategy for Performance Improvement, Process Efficiency, and Customer Satisfaction”
Descriptions
Strategic planning to improve a company’s quality management can be temporary or sustainable. It depends on the concept of strategy. The most reliable strategy is to prioritize quality over quantity. The quality of products and services that you have as value to customers, stakeholders, or partners. This training will provide an understanding of strategies that are reliable in managing the company so that it is expected to increase the value of company productivity.
Objectives
After this training, participants are expected to:
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- Identify quality management concepts and orders.
- Define strategic quality planning and control processes and their main components.
- Define strategic quality management and develop a quality strategic plan.
- Use organizational strategies to determine Key Performance Indicators (KPI).
- Convert strategic plans to operating plans.
- Draft a balanced scorecard quality department.
Outline
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- Strategic Quality Management and Strategic Thinking
- Environmental Analysis
- Creative Goals, Objectives and Strategies
- Development of Operational Plans
- Measuring Achievement Quality Management Strategies
- Strategy for Developing Quality Framework and Excellence Awards
Participants
This training is intended for: Individuals from all departments of the organization including finance, quality and function of business operations staff as well as those who have direct intervention as process owners or stakeholders.
Methods
Presentations, Discussions, Brain Storming, Case Study.
Place
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- Ibis Styles Hotel Yogyakarta
- Gino Feruci Hotel Bandung
- Dreamtel Hotel Jakarta
- Harris Seminyak Hotel Bali
- In House Training*
- Online Training*
The Facility
Training Modules, Certificate, Training Kits, Coffee Break & Lunch, Souvenir
Investment
Rp. 6.500.000,-/participant
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