Silabus bahasa indonesia –> Training Sales Management
“Sales Management: Sales Management Strategies, Sales Team Development, and Performance Optimization to Achieve Business Targets”
Description
Sales Management is the process of planning, implementing, and controlling sales activities to achieve predetermined targets. In a competitive business environment, it is crucial for companies to have a well-trained and skilled sales team that understands customer needs, offers appropriate solutions, and closes sales effectively. This training is designed to provide participants with the knowledge and skills necessary to lead a sales team, formulate efficient marketing strategies, and optimally manage customer relationships.
Participants will learn various techniques and approaches in sales management, including market analysis, product development, and the application of technology in the sales process. With this knowledge, participants are expected to increase team productivity and achieve better sales results. This program also covers essential interpersonal skills that will help participants build long-term relationships with customers and increase satisfaction.
Training Objectives
- Understand the basic principles of sales management and customer behavior.
- Develop an effective and sustainable sales strategy.
- Improve communication and negotiation skills to close sales.
Course Content
- Basic Concepts of Sales Management and Its Development
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- Definition and Importance of Sales Management
- Evaluation of Market Situations and Customer Behavior
- Sales Management Functions and Processes
- Sales Strategy
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- Market Segmentation and Target Selection
- Strategy Formulation to Offer Solutions Based on Customer Needs
- Negotiation and Communication Techniques
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- Effective Communication Skills in Sales
- Negotiation Techniques to Close Deals
- Sales Team Management
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- Building and Leading a Successful Sales Team
- Training and Development Strategies to Improve Team Performance
- Using Technology in Sales
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- Tools and Software to Manage the Sales Process
- Data Analysis for Better Decision-Making
- Building Customer Relationships
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- Keys to Building and Maintaining Long-Term Relationships
- Resolving Complaints and Maintaining Customer Satisfaction
- Frequent Barriers and Solutions in Implementation
- Case Studies and Discussions
Benefits of Training
- Improving strategic sales capabilities.
- Developing managerial skills for leading a sales team.
- Increasing productivity and sales results.
- Helps in Understanding Customer Behavior and Building Strong Relationships
Participants
- Managers and sales staff from various sectors.
- Government employees focused on economic development.
- Professionals seeking to enhance their sales management skills.
- Marketing and product development teams.
Methods
Presentations, Discussions, Brain Storming, Case Study.
Place
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- Ibis Style Hotel Yogyakarta
- Gino Feruci Hotel Bandung
- Sofyan Betawi Menteng Hotel Jakarta
- Harris Seminyak Hotel Bali
- In House Training*
- e-Learning*
The Facility
Hard Copy Material, USB Flash disk, Training Kits, Coffee Break & Lunch, Certificate, Photo Group, Souvenir
Investment
Rp. 6.500.000,-/participant
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